Privacy Policy

Double Decker Auto Repair

Last Updated: 4/3/2026

This Privacy Policy describes how Double Decker Auto Repair (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors to our website doubledeckerautorepair .com, individuals who schedule appointments, and those who subscribe to our communications.

We are located in Wisconsin and comply with applicable state and federal privacy laws.
By using our website, scheduling an appointment, or subscribing to our newsletter, you agree to the terms of this Privacy Policy.

Information We Collect
Information You Provide to Us
We collect personal information when you:

Schedule an appointment
Submit a contact form
Request a quote
Sign up for our email newsletter
Communicate with us by phone, email, or online

This may include:

Name
Email address
Phone number
Vehicle information
Appointment details
Payment information (processed securely by third-party providers)
Any other information you choose to provide

Information Collected Automatically
We may automatically collect:

IP address
Browser type
Device information
Pages visited
Time and date of your visit
Referring website

This information is often collected through cookies and analytics tools.

How We Use Your Information
We use your information to:

Provide and manage auto repair services
Schedule and confirm appointments
Send service reminders and updates
Respond to customer inquiries
Improve our website and services
Send newsletters and promotional emails (you may unsubscribe anytime)
Analyze website performance and visitor behavior

Appointment Scheduling
When you schedule an appointment, we may collect:

Contact details
Vehicle information
Requested service
Preferred date and time

We use this information to:

Book and manage your appointment
Send reminders or follow-up messages
Provide accurate service recommendations

If we use third-party scheduling tools, they must also protect this data.

Email Newsletters
If you subscribe to our email list, we may use your information to send:

Special offers
Promotions
Maintenance reminders
Updates about our shop

You can unsubscribe at any time using the link provided in the email or by contacting us.

Cookie Policy
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.

What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites recognize your device and store certain information over time.

Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable core features such as page navigation, secure forms, and website accessibility.
Performance & Analytics Cookies
We may use analytics tools (such as Google Analytics) to collect information about how visitors use our site, including:

Pages visited
Time spent on the site
General geographic region (not precise location)
Device and browser information

This helps us improve website performance and user experience.
Functional Cookies
These cookies remember your preferences, such as:

Saved form information
User settings
Language or display preferences

Advertising or Marketing Cookies (If Applicable)
If we use any advertising or remarketing tools, these cookies may:

Track browsing behavior
Help deliver relevant ads
Measure marketing effectiveness

We will update this section if advertising cookies are added in the future.

How You Can Manage Cookies
You may control or disable cookies through your browser settings.
Please note:

Some features may not function properly without essential cookies
Disabling certain cookies may affect website performance

For more information, you can visit your browser’s help pages.

How We Share Your Information
We do not sell your information.
We may share your information with:

Payment processors
Appointment scheduling tools
Email newsletter providers
Website hosting and analytics companies
Legal authorities if required by law

All third parties must use your information responsibly.

Data Security
We use reasonable technical and administrative safeguards to protect your personal information.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

Your Choices & Rights
You may:

Request access to your personal information
Request corrections
Request deletion (where legally allowed)
Opt out of newsletters or marketing emails

To make a request, contact us at:
8601 75th Street, Kenosha, WI 53142

Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect information from minors.

Links to Other Websites
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

Wisconsin-Specific Notice
While Wisconsin does not have a comprehensive data privacy law, we comply with:

Wisconsin consumer protection standards
Federal privacy laws such as COPPA and CAN-SPAM

We will update this policy as legal requirements evolve.

Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted here with the latest “Last Updated” date.

Contact Us
For questions about this Privacy Policy or your personal information, contact us:
Double Decker Auto Repair
8601 75th Street
Kenosha, WI 53142